College of Human Medicine

Student Resolution Advocate

Responses to student concerns / What to expect

  • A safe and confidential environment in which to share concerns
  • Help with analysis of their concerns or situation
  • Assistance with developing and evaluating options for resolving a concern
  • Coaching about how an issue or concern may be presented more effectively
  • Exploration of the problem informally (with student permission and when appropriate), with recommendations to the student or others
  • Direct assistance (with student’s permission and when appropriate), such as mediation of conflict, facilitation of meetings
  • Referral to documents such as the CHM Student Manual for Assessment and Promotion, Clerkship Handbooks,course syllabi, and Medical Students Rights and Responsibilities
  • Suggestion to contact specific college administrators
  • Enhanced knowledge of existing college and university channels for resolution and services
  • Information the University Policy on Sexual Harassment
  • Referral to the MSU Ombudsperson and other College and University resources


  • Determine guilt of any party in a dispute
  • Get involved in any formal litigation
  • Adjudicate or participate in formal university grievances
  • Provide legal advice
  • Assign sanctions on individuals
  • Replace any official university office, department, or process
  • Keep records of identifiable students and/or conversations
  • Maintain records that identify visitors/contacts/reporters

Contacting the CHM Student Resolution Advocate does not serve as notice to the College of Human Medicine or to Michigan State University